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Use the following shortcuts  to explore all the areas of the AvMap Customer Support. 




Register your product in order to download free software updates and to get technical assistance.



Software Updates

Keep your product up-to-date: download free updates, drivers and Apps.



User Manuals

Download user manuals and other useful documents.        



Find the solution to your problem: choose your product and  insert a keyword.


Request Support

Fill the form describing your problem with an AvMap device, to be contacted by our customer support.


Report Map Error

Use the HERE map editing tool to edit roads ands house numbers.


General Info

Write here for general questions / enquiries about maps, updates, compatibilities etc.



AvMap navigators are guaranteed for 2 years after  the purchase date.


How to get Customer Support
for your AvMap device:

1.   Register your Navigator

2.   Read the FAQsection

3.   If you do not find the answer to your problem, then write us filling the online Assistance form or contact the CALL CENTER +39 0585 784044

4.   The Customer Support will reply providing you instructions.

5.   If the problem cannot be solved over the phone or email, you will receive via email a repair code  ‘RMA’ with all the instructions to send us your navigator for repair.